Friday, 29 November 2019

How Did a Design Studio in Warsaw Get to Impress Philips and HP?

In the thriving Warsaw IT ecosystem, Polidea, 10Clouds, and SoftwareMill are crafting software solutions for top-notch Western Companies.

Turning 10 this year, the design studio, Polidea, has a lot to be proud of.

“Our ways of building strong business relationships have been created in the course of over 100 international projects” - Polidea

Top-level clients, 60+ employees, Clutch awards - Polidea seems to have it all.

But what forces pushed them here? How can you make strides in a very competitive software development market? How can you push a product/service forward?

Smart-arse marketing I’d say.

To check my assumption I began to deconstruct their marketing and employer branding strategies.

Follow me and see what I found.

Polidea, Warsaw Design Studio - Short Overview

Polidea is a #PositiveTech evangelist. It wants to have a positive impact on people’s lives through technological progress.

They even organized a conference in the name of #PositiveTech - MCE.

Also building open-source solutions complies with their mission. Take RxAndroidBLE for example, a powerful tool for Bluetooth Low Energy coding, that has received 2000+ stars on GitHub. Polidea is also very involved in conversations about their open-source solution on Gitter.

open source projects

With 100+ international clients and a 10-year history, clients such as Phillips or Dolby, Polidea looks bulletproof.

Speaking of clients, let’s take a look at some of Polidea’s Clutch reviews.

  • Strong communication and flexibility
  • Technical expertise and thorough testing
  • Creative and collaborative
  • Delivered quality results at reasonable costs
  • Rapid pace, meeting deadlines

So, what’s the formula behind Polidea’s success?

It’s time to uncover their secrets, their marketing secrets. So, follow me in my quest to understand the strategies behind Polidea’s growth.

You’ll find out that:

  • Building a community around you is a must
  • Going inbound can improve traffic, leads, and customers for your business
  • Employer branding is at the core of all branding

These were just small spoilers of what’s coming up next, so stay tuned.

TABLE OF CONTENT

Polidea’s Marketing Strategies Reverse Engineered

Modern marketing is a less expensive game than ever before. All sorts of tools, resources are under our noses.

We entered the era of performance marketing where measurement and attribution are not science fiction anymore.

Still, not everyone is doing it right. And, as marketers ourselves, we go “Evrika” whenever we see digital marketing done great.

Now how does Polidea market itself?

Find out next.

Brand Awareness at Polidea

“If Coca-Cola were to lose all of its production-related assets in a disaster, the company would survive. By contrast, if all consumers were to have a sudden lapse of memory and forget everything related to Coca-Cola, the company would go out of business” - a Coca-Cola executive.

This kinda says it all does, it?

This is the power of branding.

Polidea’s Awards

In Top Polish App Developers by Clutch, Polidea ranks 12.

top app developers

Going worldwide, in the same category, in The Manifest’s top 100 android mobile app development companies, Polidea ranks 66.

top android developers

Employer Branding and Hiring

A good brand means that not only clients speak of you, but also employees and employee wannabees.

When employee branding is done properly your employees become your ambassadors.

Employees who work in companies with a strong brand are generally more enthusiastic, motivated and productive.

So, are Polidea employees showing any enthusiasm?

As Instagram or other social media channels suggest, people seem to have a very good time @Polidea. But we’ll talk more about this later.

Until then, let’s look a bit at their job offering.

Engineers wanted! - screams the careers section on the website.

Polidea design studio hires develoeprs

But they also want to increase the biz development team.

The perks and salaries are transparent, this is a trend I noticed for other software development companies in Poland too.

salary transparency

On the careers page, the bot communication is specific to hiring, so Polidea is trying to maximize conversion rates with targeted chat messaging.

contextual chat

Polidea’s Website

Polidea claims to be a “design & development studio”, so they should be top-notch in designing their website, isn’t it so?

Let’s find out.

We are not UX designers, but, we are the end-users of a product, and we can provide some feedback, right?

First, let’s see if the buyer persona can easily find answers to its questions on the Polidea website.

  • What does Polidea do?

Polidea’s main services refer to engineering, web development, IoT, cloud computing services, product consultancy, and design.

  • How does your portfolio look like?

These are some of the Polidea clients.

Polidea clients

Dolby, Philips, HP or Allegro: that says a lot about Polidea, right?

And take a look at these case studies (testimonials included):

Client testimonial
  • How can I reach out to you?

See “contact” in the website menu.

Or, chat with a business development representative via chat.

Live chat

With a clear menu, easy navigation, a chatbot implemented, Polidea does a good job in proving useful to the user.

In autumn 2019 Polidea launched a micro-website that is dedicated to their design only services: meet https://utilodesign.com/

A microwebsite for the design studio

Polidea’s Traffic Acquisition

Direct and search traffic are responsible for more than 60% of Polidea’s website traffic.

Traffic sources

Looking at the next graph we see that the organic traffic doubled since spring 2018 (US market data).

Organic traffic

Further on, I’ll dive deeper into this data, so follow me.

Content Marketing

In an inbound strategy, content can be built with the purpose of serving the buyer across the whole journey. In our analysis, we’ll dissect the reach and act phases of the journey.

REACH

When building awareness, Polidea relies a lot on blog posts and non-gated case studies.

The main categories on the Polidea blog are engineering, design, business, news, and resources.

Blog categories

Among the blog posts, Polidea also lists interviews that tackle design, UX, blockchain, machine learning. This is quite a smart strategy and can get them backlinks and a brand new audience.

Interviews as part of the content strategy
Case study

Some of the case studies are being repurposed for Youtube, because Polidea understands the power of video content, see this Folx example.

Video contet

The blog articles drive natural organic traffic.

8 out of the top 10 pages by organic pages are blog articles, the other 2 are case studies.

Top organic pages

The main subjects that drive organic traffic speak of React development, IoT. These topics go hand in hand with the PPC strategy as you’ll notice further.

Keywords from the react cluster seem to rank well in SERP.

Organic keywords

By now, Polidea managed to place 56 keywords on the first page of organic results.

First page keywords

The technical blog posts are created by Polidea engineers. This is no longer a surprise, this is a smart habit we saw for most of the software development companies we’ve analyzed.

Content writers

Polidea is sharing blog post content on Medium. The idea reposting blog content on Medium means opening up to a new audience. This is the power of Medium: getting a chance to get new traction.

Content on Medium

Also, Polidea is quite involved in Medium communication around subjects such as product design, UX, React Native.

Responses on Medium

ACT

For the act stage of the buyer’s journey, Polidea uses a newsletter and lead magnets in the shape of guides.

Newsletter
Polidea Design pack - guide
Report on mobile accessibility
Lead magnet

In order to move the website visitor further down in the funnel, CTAs are being placed inside blog articles.

call to action inside blog articles
call

On their micro-website, Polidea also pushes a design workshop.

Free workshop

Polidea’s Paid Traffic Acquisition

With an estimated budget of around 300$ a month, Polidea is using search ads as well as Google display ads.

Google ads budget
Paid keywords

The paid strategy focuses on the “web development nyc” cluster.

The previous strategy was also pushing for “react development”, as per the ad below.

Paid ad

Remarketing is also a go-to, these ads are following me:

Polidea remarketing ad - 1
Polidea remarketing ad - 2

Polidea’s Social Presence

Social media is here to stay. Your future current and future employees, current and future are there. So, you should be where your stakeholders are and engage in meaningful conversations with them.

Social media allows you to show a different side of your brand.

So, what’s the image Polidea is building for itself on social media?

Let’s find out.

Facebook

3000+ Facebook followers are updated about the latest articles on the Polidea blog, about the events they are hosting or attending to.

The picture painted on Facebook is about a company that gets involved in the community and is really knowledgeable about software development.

Events on Facebook
Celebrating on FB

Polidea is pushing hiring announcements on Facebook. They are using videos, some of them have a reach above 2k.

Recruitment videos on Facebook

According to Buzzsumo most popular posts are people-related.

Facebook engagement

Instagram

Just like most of the players in the industry, the Instagram account is the channel where Polidea is trying to build employer branding:

Events on Instagram

From promoting the team spirit, events they go to, team events, everything is trying to point out that Polidea is the place where you will find more than just a job.

Polidea is building communities

Potential clients are not completely left out from the Instagram messaging. Take this post, for example, they are using testimonials as social proof, to underline the way Polidea deals with projects.

Testimonial on Instagram

And another example speaks of product development at Polidea.

Projects featured on Instagram

Twitter

The Twitter profile mostly replicates the content promoted on Facebook but also curates content from the industry.

Through the content Polidea shares, it wants to prove their technical knowledge is thorough and that they are building great design and apps. Also, they want to send a message that they value communities, by hosting and going to events.

The focus here is mostly about getting noticed by potential clients.

What’s noticeable is the fact that Gregorz Kapusta, the Polidea CEO is the front-man in the community they are trying to build around the company. A personal brand is shaping here: in social media and community.

Twitter account for Polidea design studio
Twitter events

What’s interesting is that Polidea marches ahead with the “uniquetech” hashtag. They want to associate their brand with #uniquetech, thus, they are giving potential customers another method to remember them.

#uniquetech

LinkedIn

The LinkedIn account features communications that relate to both potential clients and potential employees. Which is understandable, considering these two stakeholders in most of the cases own a LinkedIn account.

Blog posts are being shared to prove the coding skills of Polidea developers.

Events also stand out on the LinkedIn profile.

#uniquetech - the hashtag is emphasized whenever there is an opportunity to pave way for a brand that wants to position itself as delivering unique digital products.

events on LinkedIn

Conferences they attend, meetups they organize, it’s all promoted on LinkedIn. The idea is to support the fact that Polidea is an important member of the community. Also, they used to promote their actions under another hashtag of #positivetech.

#positivetech

LinkedIn is also leveraged for their hiring process. They promote articles speaking about how to be prepared for recruitment. And they post hiring announcements.

posts on hiring

Community Building at Polidea

For 5 years Polidea organized the MCE conference, an event designed to inspire the tech enthusiasts.

Under the umbrella of #PositiveTech, the topics were following two tracks: design (obvious, cos Polidea marches as a design studio) and engineering. 400+ creators met at this conference in 2018.

MCE conference

2019 means a well-deserved break for these guys because organizing such an event is not easy-peasy.

But they are still getting involved in the community through lots of meetups.

Berlin meetups
Hosting Kotlin meetups

Summing Up

So, what is Polidea really good at?

  • Exceeding clients’ expectations through great technical knowledge, project management skills and design skills (they are a design studio, right?)
  • Having a focused content strategy, going beyond blogging and developing long-form content, also repurposing content
  • Mastering events and community engagement

Polidea - checked.

What else?

Have you read our piece on the Warsaw software houses?

Polidea is just a piece of a bigger puzzle. In order to solve the puzzle, you should understand how Poland got to compete with big players in the tech market. Read all about it here, in our “Growth Marketing Secrets of Top European Software Houses - Poland Edition 2019” ebook.

No comments:

Post a Comment